CHALLENGE 1

Build Character

How important is character? Character can be a catchall word that describes your traits and behaviors. It may also carry a judgmental decision, as in “you have character” alludes to a belief that you are honorable, credible, reliable, and honest. Your character is important because it creates your reputation and how people deal with you. Good character helps you gain respect, build relationships, and get the job that you want.

Steve Stephenson, owner of Applied Mechanical Resources in Virginia Beach, has owned his HVAC company for 20 years. Like many companies, he faced difficulties during the COVID-19 pandemic, but one thing he was not concerned about was whether his employees would provide the excellent service ...

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