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KOMY, THE FLEXIBLE MIRROR COMPANY: THE WORLD’S SMALLEST COMPANY WITH THE BIGGEST AIMS
Sakae Komiyama, president of Komy Company, rejects the common sense that manufacturing companies exist to satisfy customers. Instead, he believes that the ultimate mission of his company is to satisfy the users of his company’s products.
He divides the term customers into the following categories:
Those who buy the products
Those who sell the products
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