June 2021
Intermediate to advanced
320 pages
4h 57m
English
Advice, Ohno on, 227
Agency theory, 24–25
“Ask why five times,” 66
Autonomation (intelligent automation), 93
Awards, institutions providing, 3–5
Baratsuki (operational variation):
items contributing to, 154
and leveling, 171–173
for quality improvement, 154–155
and synchronization, 171
Behavioral change, 155
Benchmarking figures, 200
Bhopal gas leak (Union Carbide), 213
Boards of directors (see CEO and board)
Boeing, 148–150
BP, 31–34
Burke, James, 33–35
Business operations:
key roles in, 234–235
types of, 194–196
Business world today, 1–7
awards and certifications in, 3–5
corporate governance in, 7
financial reporting vs. real operations in, 5–6
focus on shareholders vs. customers in, 2–3, ...
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