CHAPTER 6 Supportive Feedback
Every human being is entitled to courtesy and consideration. Constructive criticism is not only to be expected but sought.
—Margaret Chase Smith
Overview
In our youth, we received lots of feedback from our parents, teachers, coaches, and other influential figures, such as grandparents and religious instructors. Some of the feedback was positive, and some was critical, but hopefully all was given in support of helping us grow and develop. Unfortunately, as we enter the workforce, the likelihood of receiving such constructive feedback diminishes dramatically.
On most teams, team members rarely provide one another with feedback, which is viewed as the sole responsibility of the team leader. Unfortunately, most team ...
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