O'Reilly logo

SuperTeams: Using the Principles of RESPECT™ to Unleash Explosive Business Performance by Clinton Wingrove, Paul Marciano

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 8 Expectations

If you expect nothing from anybody, you’re never disappointed.

—Sylvia Path

Overview

Have you ever had a boss or significant other who assumed that you had special mind-reading powers? The most common reason that people fail to live up to our expectations is that they simply do not know what the expectations are in the first place. We assume that people know what we expect of them, or they believe that they know what we expect from them, or they don’t know and are too embarrassed to admit it. SuperTeam members know what is expected of themselves and each other and admit it when they don’t.

In this chapter, you will learn:

• The critical role that setting clear expectations and priorities plays in team member performance ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required