About the Author
Mark Goulston, MD, is a psychiatrist, consultant, business coach, and the author of the international bestsellers Just Listen and Get Out of Your Own Way as well as five other books. He is a former UCLA professor of psychiatry and FBI hostage negotiation trainer, and currently works as an executive coach and an adviser to CEOs and founders of Fortune 100 companies. He is the CEO and cofounder of the Goulston Group. His current and past clients include IBM, GE, Disney, Goldman Sachs, Deutsche Bank, Bank of America, Mattel, Xerox, Cisco, FedEx, Accenture, Goldman Sachs, ADP, Morgan Stanley, State Farm Insurance, Hyatt, the American Bar Association, Sodexo, UCLA, USC, the Office of the District Attorney of Los Angeles, and the FBI. ...
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