O'Reilly logo

Talking to Crazy by Mark Goulston

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

 

chapter 19

The Kiss-Off (and the Gentle Kiss-Off)

Saying No to a Manipulator

Manipulators are a special kind of crazy. Their behavior doesn’t work in the long run, because it drives most of their allies away. But it works exceptionally well in the short run, and that’s as far as these people can see.

Manipulators want to turn their problems into your problems, and they’ll succeed if you let them. These people will leave you emotionally drained, and sometimes financially drained as well. And no matter how much you help them, they’ll be back the next week—or even the next day—wanting you to fix their latest problem.

In Just Listen, I offered one tip for getting rid of many manipulators. That’s simply to wait until they ask you to do something ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required