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Talking to Crazy by Mark Goulston

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chapter 2

Recognizing How Crazy Happens

To Successfully talk to crazy, you need to know why irrational people act the way they do. And the first step in understanding these people is to recognize that they’re a lot more like flat-out insane people than you think.

Take a moment to think about psychotic people, such as those with untreated schizophrenia or delusional depression. You know you can’t reason these people’s problems away. You’re not going to say, “You know you’re not really the Antichrist, right?” or “Your life isn’t that bad, so take the gun out of your mouth and go mow the lawn.”

However, I’m guessing that this is exactly the approach you take with the everyday crazies in your life. That’s because you think that somehow you can ...

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