December 2001
Beginner
304 pages
9h 45m
English
Content preview from The Emotional Intelligence Activity BookBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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COACHING TIPS FOR COACH/TRAINER
Whether emotion should be displayed or kept in check in the workplace depends on many things. The emotionally intelligent leader knows when and how to place some emotions in check. This leader also realizes the impact and harm that negative emotions can have on the workforce.
In addition, the emotionally adept manager also knows when to express emotions related to pride, gratitude, compassion, and caring that positively impact employees. Again this leader realizes the power behind these positive emotions that can serve to motivate and inspire followers.
Therefore, emotion in the leader is neither good nor bad in the workplace. It is how the leader chooses to act on these emotions that has tremendous impact on the ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.