December 2001
Beginner
304 pages
9h 45m
English
Sometimes, it isn't about lack of emotional intelligence; it's just a matter of habit. Often leaders tell me that they frequently think about things that employees, coworkers, or others have done well, but they forget to tell them that they appreciate their efforts.
Establishing the habit of acknowledging positive emotions is very important. This exercise helps leaders in two ways:
For those leaders who don't normally think about the good things that people are doing in the workplace, this exercise forces that thought
For those leaders who think about the good things but fail to acknowledge them, this exercise will encourage action and initiative
Thinking positive thoughts without acting on them is akin to not ...
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