December 2001
Beginner
304 pages
9h 45m
English
Content preview from The Emotional Intelligence Activity Book
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COACHING TIPS FOR THE COACH/TRAINER
Many leaders have been coached or conditioned not to express gratitude or positive emotion in the workplace. Such behavior was considered to lead to employees demanding higher pay raises or raising expectation levels of employees related to career paths, etc. However, the most emotionally competent managers know that genuine gratitude builds bonds and strengthens the trust levels with employees.
The purpose of this exercise is to allow leaders the opportunity to explore the messages they have received regarding the risks associated with expressing positive emotions such as gratitude in the workplace. Leaders will also explore the perceived benefits of expressing such feelings.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.