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The Essential Ken Blanchard Collection
book

The Essential Ken Blanchard Collection

by Garry Ridge, Ken Blanchard, Colleen Barrett
January 2011
Intermediate to advanced
852 pages
12h 32m
English
Pearson
Content preview from The Essential Ken Blanchard Collection

Servant Leadership Is Love in Action

K: Colleen, talking about serving, I think you are a Servant Leader. Servant Leadership is love in action—and that’s what you and Herb have been doing at Southwest for forty years.

C: I appreciate your calling me a Servant Leader, Ken, but when I mention that term to people, they often associate it with soft management. If I were to add that Servant Leadership is love in action, they would freak out! Love isn’t a word that’s used too often in corporate America. In fact, we’ve received some push-back about the very subject of this book.

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Publisher Resources

ISBN: 9780132696876