August 2004
Beginner to intermediate
192 pages
3h 24m
English
Some years back I worked on a process re-engineering project at a large industrial manufacturer. The project went on for several months and it looked as if things were going quite well. Then, a person that I'll call "Hack" showed up on the project who reported to one of the divisional VPs. Hack came into the project with a negative viewpoint, and after a couple of weeks was successful in convincing the divisional VP that the project should be shut down. The project team packed up and was out of there that day. In looking at the situation, had we involved Hack earlier in the project we could have made some fundamental changes in the direction which would have put the project on a path more in line ...
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