September 2007
Beginner
224 pages
2h 42m
English
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Truth 40. What’s your sign? (Know your disputing style)
Which of the following phrases have you used or heard used in a negotiation? Be honest. Better yet, ask your colleagues to fill this out for you. Give yourself 1 point if you have ever said this phrase and 2 points if you say something like it often. If that phrase is not in your vocabulary, give yourself a 0.
1. ____ That’s not the way we do things here.
2. ____ That is my final offer.
3. ____ You will have to do better than that; otherwise, we don’t have a deal.
4. ____ What is your most important issue?
5. ____ According to my records, that is not what we agreed to.
6. ____ I want to share some of my interests with you.
7. ____ I am calling my attorney (or any mention of an attorney). ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.