1 Introduction
People analytics is not about data. It is about decisions. It is not about the activities. It is about the outcomes. Ultimately, people analytics is about the impact that is created for the workforce and the business. It is about delivering value.
The activities and work that collectively form people analytics, such as reporting, strategic workforce planning, employee listening, advanced analytics and agentic artificial intelligence (AI), should only exist in companies to deliver value. Value to customers, value to employees, value to stakeholders, value to the communities which the organizations operate within and, ultimately, value to shareholders.
While this is often talked about, we have seen in many companies that the
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