September 2026
Beginner
400 pages
11h 2m
English
‘If we have data, let’s look at data. If all we have are opinions, let’s go with mine.’
JIM BARKSDALE, FORMER CEO OF NETSCAPE1
In this chapter, we outline the eighth and final characteristic of the Leading Companies Model: data-driven culture. We define a data-driven culture as: ‘The CHRO makes it clear that data and analytics are an essential part of the HR strategy and HR business partners are developing their data literacy.’
We discuss upskilling HR in data literacy as well as the enablers of a sustained data-driven culture, which include leadership role modelling, continuous formal and informal upskilling and embedding analytics into daily workflows. We discuss design principles for successful upskilling ...
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