September 2026
Beginner
400 pages
11h 2m
English
‘AI has so far saved IBM nearly $300 million in retention costs.’
GINNI ROMETTY, FORMER CEO, IBM1
The book Excellence in People Analytics (Ferrar and Green, 2021) outlined how companies like IBM2 and Google3 have saved millions of dollars when applying people analytics to key business challenges like retaining skills or onboarding new colleagues. When powered by machine learning, deep learning, GenAI and agentic AI, people analytics can deliver hundreds of millions of dollars of value to organizations, across all industries.
As such, this chapter provides a summary of people analytics since the global pandemic, how it has seen growth in recent years and the five key trends that we note for people analytics. ...
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