September 2026
Beginner
400 pages
11h 2m
English
Content preview from The Value of People Analytics
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8 Workforce experiences
‘Everyone talks about building a relationship with your customer. I think you build one with your employees first.’
DAME ANGELA AHRENDTS DBE,1 FORMER SENIOR VICE PRESIDENT AT APPLE2 AND CEO OF BURBERRY3
Key topics
The quotation above provides the sentiment for this chapter. Building and delivering positive workforce experiences is essential in any modern organization. The trick is to understand which workforce experiences are the most important and deliver the most value, not just to the employees and workers themselves, but also to the business leadership and stakeholders. Measuring the impact of workforce experiences is key.
At its core and in the context of people analytics, workforce experiences represent the ...
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