November 2024
Beginner to intermediate
264 pages
6h 11m
Japanese
Content preview from UXリサーチの活かし方 ユーザーの声を意思決定につなげるためにできること
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
1 5 7
経 営 スピードを上 げ る 情 報 プラットフォーム「 スピーダ 」などを手 がけ 、
サービス向上のためユーザーに「 憑依 」することを掲げるユーザベース。
ユーザー 理 解 において 何を目 指 す べきか 、ユーザーとの 関 係 はどう築くか 、
C C O
の西川翔陽さんに聞きました。
西川
翔陽
Shoyo Nishikawa
株式会社ユーザベース
スピーダ事業執行役員
CCO
（
Chi ef Cust om er Offi cer
）
2017
年ユーザベース入社。カスタマーフロント組織全てのプレイヤーまたは管理職を経て現職。以前
は、ソニーグループ
（株）
で
HQ
経営企画・新規事業開発等を担当。教育
NPO
の理事、東京大学
生産技術研究所
協力研究員。趣味は登山、最高峰はモンブラン
（
4,8 09 m
）
。
「一番のボスは、ユーザーが
憑依した作り手 」
―
お客様が「感動」するプロダクトを作るために
必 要 なこと
―
1 5 8
第
3
部
―
リサーチの波を組織全体に広げる
瀧本
はろか
（以下、「瀧」）
ユーザ
ベースさんでは、「顧客起点」でプ
ロダクトやサービスを開発すること
を掲げていますね。ユーザーを分析
して、その課題をどう解決するかと
いう点に徹底的にフォーカスされて
います。
西川
翔陽
（以下、「西」）
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.