Chapter 5

Using Outlook.com and Microsoft 365

IN THIS CHAPTER

check Starting out with Outlook.com

check Organizing Outlook.com

check Finding out if Outlook.com went down

check Getting to know the Office app, Microsoft 365, and Office Web apps

In 2012, Microsoft decided that Hotmail — one of the best-recognized brands on the planet — would be retired, replaced by something completely different. Yes, Microsoft tossed out a brand as well-known as Coca-Cola or the terms taxi or Visa and replaced it with Outlook.com.

If you think that the name Outlook.com was chosen because Microsoft’s new flagship online email-service-formerly-known-as-Hotmail looked or acted like Outlook in Microsoft Office or anything else that’s ever been called Outlook, you’d be wrong. Outlook.com started out as the old Hotmail, with a few internal changes and a new boxy interface. In the years that followed, Microsoft gradually made Outlook.com look and behave more like the other Outlooks — and made the other Outlooks look and behave more like Outlook.com. The match-up is still not perfect, but it’s a lot better than it used to be.

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