Being Agile: Eleven Breakthrough Techniques to Keep You from “Waterfalling Backward”
by Leslie Ekas, Scott Will
Metrics
We have three fairly simple metrics to suggest regarding delivering value. The first is to analyze the feedback you get from the demonstrations you give to your customers. Also try to read between the lines and see if you can figure out what their impressions of the product are thus far. Yes, such feedback is obviously subjective, and you can’t actually measure it in the typical sense, but understanding what kind of feedback your customers are giving you is valuable. Knowing whether they are actually seeing functionality that they believe is of value to them is key, so don’t overlook it. You may also want to use this suggestion along with the metrics covered in Chapter 2, “Active Stakeholder Interaction”—noting not only who attended ...
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