
Chapter 17
PB
Statistical Quality Control
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Statistical Quality ControlStatistical Quality Control
Statistical Quality
Control
Quality is never an accident; it is always the result of intelligent effort
—John Ruskin
LEARNING OBJECTIVES
Upon completion of this chapter, you will be able to:
Godrej Consumer Products Ltd., incorporated in November 2000
(when the consumer product business of the erstwhile Godrej
Soaps was demerged), is a key player in the Indian fast moving
consumer goods (FMCG) market with leadership in the personal,
hair, household, and fabric care segments. The company has a
history of 78 years in the manufacture of soa