7.4. CASE STUDY: TECHNICAL TRAINING TEAM FORMS A THREE-LEGGED STOOL AT VANGENT
Gretchen Porkert, operations director for the Human Capital Division of Vangent, shares her staffing model for technical training projects. Vangent is a leading global provider of consulting, systems integration, human capital management, and business process outsourcing services. Ms. Porkert's staff is responsible for developing and implementing customized learning and training as part of an overall solution for clients. Vangent's staff of approximately eighty training professionals includes a large number of instructional designers as well as instructional technologists, media specialists, and project managers.
Vangent's technical learning solutions span a broad ...
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