NOTES
CHAPTER 1
1. Deborah Fallows, “Browsing the Web for Fun,” Pew Internet Project Data
Memo, February 2006; http://www.pewtrusts.org/uploadedFiles/wwwpewtrusts
org/Reports/Society_and_the_Internet/PIP_Surf_0206.pdf.
CHAPTER 2
1. “U.S. Consumers Increasingly Going Online and Calling Stores to Research
Product, Availability and Price, Accenture Survey Finds,” Accenture Newsroom,
April 4, 2007; http://accenture.tekgroup.com/article_display.cfm?article_id=4529.
CHAPTER 3
1. Jack Loechner, “Daily Search Engine Users Closing In on Email Users,”
MediaPost Research Brief, August 14, 2008;
http://blogs.mediapost.com/research_brief/?p=1771.
2. “The Ins and Outs of Online Sharing,” Forrester Research, quoted in “New
Independent Study Highlights Differences in