CHAPTER 5
Making the Case for Major Change
For many years, introducing and consolidating change has been a centerpiece of debate among managers and writers about management. Many believe that the essence of management’s job is to be an instrument for progressive change—or, at least, for creating an environment suitable for change. “‘Managing through change’ is now the most challenging workforce issue for leaders.”1
Establishing a systematic succession planning and management program in an organization that never had one is a major change effort. It requires a quantum leap from the status quo, what some call a “transformational change.” Success ...
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