Chapter 9. Draw Up Your AGENDA

Future-Proofing Your Business

A decade ago the Internet became an important business tool. I remember talking to business leaders about how the Internet would be used in business. On more than one occasion, I had CEOs say the Internet would never be used for anything but hobbies and games. One executive told me that no one would ever do online banking. “Never happening,” he said. “I’d stake my career on it.”

But the Internet did have a major redefinition ...

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