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Improving Profit: Using Contribution Metrics to Boost the Bottom Line by Keith N. Cleland

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Award-Winning Hairdressing Salon Cuts Its Way Out of Bankruptcy

The national “Hairdresser of the Year” award came at a time when the salon was in danger of closure

Since they started paying employee wages using their own credit cards, the two partners had been deliberating when they should tell their 16 staff and numerous loyal customers there was no alternative but to close the doors.

Struggling to keep the business alive after a sudden collapse of the tourist trade due to a disaster, they had moved to a more fashionable location. The new salon had a basement for shampoo and head massage, a ground floor for cutting, a first floor for coloring, ...

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