Logistics and Supply Chain Management, 6th Edition

Preface

In the thirty years since the first edition of this book was published the business environment has changed dramatically. Whereas once there was a degree of stability, now there is turbulence. Instead of being able to plan ahead, organisations today must be able to respond to events as they happen. Such a seismic change to the backdrop to economic activity requires new ways of working for every organisation, particularly in the way in which they manage the supply/demand network of which they are a part.

The intention behind this book, since its first edition, has always been to explore the ways in which organisations can better serve their customers and in so doing, improve the value they create. As markets become more competitive and ...