January 2023
Intermediate to advanced
250 pages
11h 7m
English
Distribution channels are not just physical conduits through which products flow, they are primarily a way to connect with customers and to provide a means of delivering the value that customers seek. Distribution channels should work in both directions, i.e. serving the customer on the one hand and providing a means of capturing customer insight and enabling market understanding on the other.
In order to ensure the smooth running of this two-way flow of products and information, there is a requirement for the creation of aligned and seamless connections between all of the entities in the channel. The problem is that often because these players are independent of each other and with low levels ...
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