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Logistics and Supply Chain Management, 6th Edition
book

Logistics and Supply Chain Management, 6th Edition

by Martin Christopher
January 2023
Intermediate to advanced
250 pages
11h 7m
English
FT Publishing International
Content preview from Logistics and Supply Chain Management, 6th Edition

Distribution channels are value delivery systems

Distribution channels are not just physical conduits through which products flow, they are primarily a way to connect with customers and to provide a means of delivering the value that customers seek. Distribution channels should work in both directions, i.e. serving the customer on the one hand and providing a means of capturing customer insight and enabling market understanding on the other.

In order to ensure the smooth running of this two-way flow of products and information, there is a requirement for the creation of aligned and seamless connections between all of the entities in the channel. The problem is that often because these players are independent of each other and with low levels ...

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Publisher Resources

ISBN: 9781292416205