Summary
Most organizations have some form of hierarchical organizational structure that propagates into project teams. The organic CAS model presents a viable alternative for agile team, but questions about control remain. The objective of the Light Touch practice is to manage agile teams with a style that allows team autonomy and flexibility, and a customer value focus without sacrificing control. The activities for this practice fall into two categories: intelligent control and whole-person recognition.
The intelligent control activities provide agile managers with ways to intelligently control the skilled professionals on their agile teams. They include decentralize control, establish a pull task management system, manage the flow, use action ...
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