Managing IT Performance to Create Business Value

1DESIGNING PERFORMANCE-BASED STRATEGIC PLANNING SYSTEMS

A company’s technology strategy is often subordinate to its business strategy. Here, a management committee, or some other planning body meticulously plans the company’s long-range plan. The technology chiefs are called from their basement perches only to plan for one or another automated system as it meets a comparatively short-term goal from one or more of the business units. In some companies, this planning process is akin to weaving cloth. In weaving, thread after thread is woven so tightly that, when complete, the cloth’s individual threads are nearly impossible to distinguish from one another. The strength and resiliency of the completed cloth are the result of this careful weaving. ...