Appendix XI: Knowledge and Information Management Competencies*

This competencies survey is specifically related to knowledge and information management (K&IM). They are required at some level by everyone in knowledge-sharing organizations but the depth and level required is dependent on their role. They are defined in three “team” levels (strategic leader, team leader, team member) plus a fourth level that covers the K&IM competencies required by everyone working in such an organization.

To find the description of each competency match A to I in Table A11.1 with the team and employee Levels 1 to 4 for example, A3, C4, and so on.

General leadership and management competencies are summarized as J to U in Table A11.2.

Table A11.1 Knowledge ...

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