Appendix VIII: Value Measuring Methodology*

The purpose of the value measuring methodology (VMM) is to define, capture, and measure value associated with electronic services unaccounted for in traditional return-on-investment (ROI) calculations, to fully account for costs, and to identify and consider risk. Developed in response to the changing definition of value brought on by the advent of the Internet and advanced software technology, VMM incorporates aspects of numerous traditional business analysis theories and methodologies, as well as newer hybrid approaches.

VMM was designed to be used by organizations across the federal government to steer the development of an e-government initiative, assist decision-makers in choosing among investment ...

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