September 2016
Intermediate to advanced
374 pages
10h 11m
English
Content preview from Managing IT Performance to Create Business ValueBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Index
A
AHP, see Analytic hierarchy process (AHP)
AIAG, see Automotive industry action group (AIAG)
Analytic hierarchy process (AHP), 33–36
Anytime Feedback, 83
APIs, see Application programming interfaces (APIs)
Application programming interfaces (APIs), 112
Automated appraisal tools, 82–83
Automotive industry action group (AIAG), 101
B
Balanced scorecards, 18–20, 90–93
BCR, see Benefit–cost ratio (BCR)
Behavioral competencies, 273–278
and brainstorming, 368
and documentation, 368
and focus groups, 368
and observation, 367
and participation, 368
and questionnaires/surveys, 364–367
Benefit–cost ratio (BCR), 46
BetterWorks, 82
BPM, see Business process management ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.