September 2016
Intermediate to advanced
374 pages
10h 11m
English
A
AHP, see Analytic hierarchy process (AHP)
AIAG, see Automotive industry action group (AIAG)
Analytic hierarchy process (AHP), 33–36
Anytime Feedback, 83
APIs, see Application programming interfaces (APIs)
Application programming interfaces (APIs), 112
Automated appraisal tools, 82–83
Automotive industry action group (AIAG), 101
B
Balanced scorecards, 18–20, 90–93
BCR, see Benefit–cost ratio (BCR)
Behavioral competencies, 273–278
and brainstorming, 368
and documentation, 368
and focus groups, 368
and observation, 367
and participation, 368
and questionnaires/surveys, 364–367
Benefit–cost ratio (BCR), 46
BetterWorks, 82
BPM, see Business process management ...