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Managing IT Performance to Create Business Value
book

Managing IT Performance to Create Business Value

by Jessica Keyes
September 2016
Intermediate to advanced content levelIntermediate to advanced
374 pages
10h 11m
English
Auerbach Publications
Content preview from Managing IT Performance to Create Business Value

Appendix V: Traditional IT Metrics Reference

Product and Process

Sample product metrics include

  1. Size: Lines of code, pages of documentation, number and size of test, token count, function count
  2. Complexity: Decision count, variable count, number of modules, size/volume, depth of nesting
  3. Reliability: Count of changes required by phase, count of discovered defects, defect density = number of defects/size, count of changed lines of code

Sample process metrics include

  1. Complexity: Time to design, code and test, defect discovery rate by phase, cost to develop, number of external interfaces, defect fix rate
  2. Methods and tool use: Number of tools used and why, project infrastructure tools, tools not used and why
  3. Resource metrics: Years experience ...
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Publisher Resources

ISBN: 9781315351162