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Managing IT Performance to Create Business Value
book

Managing IT Performance to Create Business Value

by Jessica Keyes
September 2016
Intermediate to advanced content levelIntermediate to advanced
374 pages
10h 11m
English
Auerbach Publications
Content preview from Managing IT Performance to Create Business Value

3DESIGNING METRICS

We measure productivity and quality to quantify the project’s progress as well as to quantify the attributes of the product. A metric enables us to understand and manage the process as well as to measure the impact of change to the process—that is, new methods, training, and so on. The use of metrics also enables us to know when we have met our goals—that is, usability, performance, and test coverage.

In measuring software systems, we can create metrics based on the different parts of a system—that is, requirements, specifications, code, documentation, tests, and training. For each of these components, we can measure its attributes, which include usability, maintainability, extendibility, size, defect level, performance, and ...

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Publisher Resources

ISBN: 9781315351162