Chapter 21

Leading Your Business in the AI Era

IN THIS CHAPTER

Bullet Making AI work for your business

Bullet Using AI to rethink your marketing

Bullet Helping your whole business thrive with AI

Bullet Keeping the future in mind when reorganizing

Every time new transformative technologies emerge, businesses need to reassess how they’re organized and how they operate so that they can run their businesses most effectively. With automation through artificial intelligence (AI) taking over certain tasks, reassessing which roles humans should play in your changing organization is critical. This ongoing shift raises important questions about leadership, organization, culture, and how to effectively carry out business tasks that boost productivity and efficiency while also motivating employees to do their best work.

Managing these changes starts with a clear process for integrating AI and its principles into business operations. Integration begins with evaluating your business’s current capabilities and determining priority use cases where AI may play a role. From that point, you figure out how AI technologies specifically ...

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