
354 | CHAPTER 20 Supporting Consumer Information and Education Needs
This chapter explores consumer information and education needs and how
technology may help to meet those needs, and at the same time create ever-
increasing demands for health-related information. It begins with a discussion of
health literacy, e-health, and health education and information needs, and ex-
plores various approaches by healthcare providers to using technology to promote
health literacy. Also examined is the use of games, Web quests, and simulations as
means of increasing health literacy among the school-age population. Issues asso-
ciated with the credibility of Web-based ...