
Informatics Technologies for Patient Safety | 385
alarms and multiple false alarms (promoting
alarm fatigue) created by alarm parameters that
were too sensitive. Strategies for addressing these
issues included improving the nurse call system
by adding “voice over internet protocol” tele-
phones carried by all nurses that wirelessly
receive alarms directly from technology equip-
ment, thus reducing response times to alarms,
feeding alarm data into a reporting database for
further analysis, and encouraging nurses to
round with physicians to provide input into
alarm parameters that were too sensitive and
were generating multiple false alarms (Williams,
2009). ...