Appendix C. Installation and Troubleshooting

Elements is quite easy to install and is pretty trouble free once it's up and running. This appendix explains a couple of things you can do to ensure that your installation goes smoothly, and it also provides cures for most of the little glitches that can crop up once you're using the program.

Installing Elements

Before you install Elements, it helps to make sure your PC is ready to receive its newest arrival.

First of all, if your computer's on a network, then take it off the network temporarily. (You can go back on as soon as you've installed Elements.) Also, it's important to disable any antivirus software, as well as any products from Symantec (whose programs tend to quarrel with Adobe software during installation). You can turn any of these programs back on as soon as you've finished the installation.

Also, you need to install Elements when logged into an administrative account on your computer. (If you've never done anything to change your account and you have only one account on your machine, it's almost certainly an administrative account.)

Note

If you already have a previous version of Elements, then there's no need to remove it before installing Elements 6. All versions of Elements run as separate programs, and you can keep the older version, too, if you want.

Make sure you have your Elements serial number handy. You won't be able to run the program without it. If you have a retail version of Elements, the serial number is on the label ...

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