November 2007
Intermediate to advanced
208 pages
5h 13m
English
Content preview from Scorecard Best PracticesBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Summary
The guidelines given in this chapter are based on our analysis of the scorecard experiences of hundreds of organizations. To summarize the best practices presented in this chapter:
Ensure that there is a tie between the scorecard system and the overall strategy of the organization.
Align employee performance evaluation measures with scorecard measures.
Link the compensation and reward systems (eventually) to the scorecard system, if it is appropriate to your organizational culture.
Implement the system pervasively, but in phases.
Make sure your cost management system can adequately support the scorecard system.
Err on the side of tracking fewer measures (you can always add more as needed).
Balance the scorecard's measures (financial versus nonfinancial, leading versus lagging).
Choose financial measures wisely; they are still very important.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.