Scorecard Best Practices

Consultants and Scorecard Automation

When involved at the onset, the focus of consultants for many implementations revolves around developing strategy and aligning the organization's resources with its strategy. Problems frequently arise, however, because the organization and the consultants fail to consider sustainability. As organizations become more reliant on the results from the scorecard system, the need to update the results in a flexible and timely manner becomes apparent.

Consultants can often add value in developing processes for updating scorecard content with automated data feeds from various organizational systems. Using consultants makes sense, particularly for organizations that lack the availability of in‐house expertise.