Charles Horngren's Reflections
Scorecard Best Practices is a timely contribution to the growing research on performance management. Scorecards have been increasingly used during the past 15 years throughout the entire world. This book summarizes extensive studies of several practices covering global regions as well as North America. Comparisons are tabulated of users and nonusers of scorecards. Several classifications ensue. Criteria for best practices are developed, including obtaining organizational alignment and achieving significant benefits.
One of the strengths of this book is its collection of the specific scorecard experiences presented in eight use studies. The writing is lively and marked by many comparative tables and figures. It is not limited to success stories, however. The reader gets straightforward analysis unslanted by sales pitches for scorecard systems.
In summary, Scorecard Best Practices provides an informative mix of the concepts underlying scorecard systems and best practices actually found in global organizations.
Charles T. Horngren
Edmond W. Littlefield Professor of Accountancy, Emeritus Stanford University
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access