Scorecard Best Practices

Plans for Future Rollout

Once they have completed the initial implementation of their scorecard system, most organizations plan to implement the system deeper within their organization. The feeling is that this will help ensure alignment throughout the organization and help maximize the benefits from the scorecard system.

The results in Exhibit 7.5 show that many organizations have not yet deployed to the lower levels and may therefore not be achieving the maximum benefit from their scorecard systems. While for some organizations, the costs from deploying a scorecard system down to the individual level may exceed the benefits of doing so, most organizations should plan to eventually deploy their scorecard systems at least to the department level. By doing so, they will maximize the organization's alignment and help ensure that employees are not only doing their work correctly, but that they are doing the correct work.

Table . Exhibit 7.5: Use of Scorecards by Current Usage and Future Plans

Level	Currently Have Scorecards at This Level (%)	Currently No Scorecards at This Level, but Plan to in the Future (%)
Organization/Corporate	66	23
Strategic unit (e.g., major divisions)	48	31
Operating (e.g., plants)	40	22
Department	36	24
Individual	18	23