Scorecard Best Practices

Praise for Scorecard Best Practices

“I am pleased to find so much practical value throughout this book. Of particular interest to academics is the linkage of empirical evidence to real‐company experiences via the case studies. Academics should consider using this book in courses that focus on strategy as well as performance management.”

—William O. Stratton has served on the business faculties of the University of Washington and Pepperdine University and is coauthor of a leading textbook in management accounting.

“There is much confusion in the marketplace about scorecards including what the difference is between a dashboard and scorecard. This book is a significant contribution to clarifying the confusion. It emphasizes that improving an organization's enterprise performance is not simply about monitoring the dials but moving the dials in a positive direction.

Holding managers and employee teams accountable with consequences is now a necessity—not a luxury. This book is a must read to better understand the complex topic of monitoring performance and driving organizations toward achieving strategy.”

—Gary Cokins

SAS, Global Manager of Performance Management Solutions

“Scorecard Best Practices provides valuable information on scorecard processes of successful organizations as well as pitfalls others have experienced and how to avoid them. The best practices considerations checklist and case studies alone are worth the price of admission!”

—Paul Sharman

President & CEO, IMA

“In the ...