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Smart Retail, 4th Edition
book

Smart Retail, 4th Edition

by Richard Hammond
January 2017
Beginner
352 pages
7h 15m
English
Pearson Business
Content preview from Smart Retail, 4th Edition

About the author

Richard Hammond

Source: Koworld

With more than 30 years of retail experience, Richard Hammond believes there never has been such an exciting time to be a retailer. Everywhere in this industry there is innovation, buzz and excitement. Richard plays his part as a retail problem-solver, from format development to customer experience and service-model design to operational review. Inevitably, as he closes in on 50, with so much to look back on, he is also looking forward as a retail futurologist.

He misses the early days with customers in-store but technology and opportunity have brought that thrill right back as he helps retailers and brands ...

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Publisher Resources

ISBN: 9781292082233