Chapter 5. Quality Planning
Until a few years ago, software engineering suffered the same tragic notion of quality that manufacturing companies had much earlier—that quality was something that was done at the end of the assembly/development process, before the product was to be delivered. It was common to see quality-conscious project managers plan for system testing after the development (other project managers did not even plan properly for system testing!) but fail to give any importance to quality control tasks during development. The result? System testing frequently revealed many more defects than anticipated. These defects, in turn, required much more effort than planned for repair, finally resulting in buggy software that was delivered ...
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