Chapter 2

Finding and Interviewing Job Candidates

IN THIS CHAPTER

Bullet Deciding how to fill a vacancy

Bullet Considering diverse candidates

Bullet Checking your candidates’ suitability

Bullet Planning and conducting interviews

Bullet Following up on your preferred candidate

Bullet Offering a job correctly (and turning down unsuccessful candidates)

As a small business manager, situations arise requiring you to find new members of staff. Whether you’re looking to take on your first-ever assistant, hoping to replace a worker who’s left the business, or expanding and needing an extra pair of hands, you need to get the recruitment process correct. Good recruitment practice brings in good candidates, and ultimately benefits your business.

But first things first! Do you really need to take on a new member of staff? It costs time and money to employ someone new, so take a careful look at how you staff your business at the moment. ...

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