December 2008
Intermediate to advanced
265 pages
7h 28m
English
book
Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management
by Justin Mathena, Aaron Yetter, Hoss Hostetler
Content preview from Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management
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About the Technical Reviewer
CHRIS JOHNSTON has 15 years of experience in the consulting services industry with a focus on the Microsoft technology set. Chris has worked with Microsoft CRM from its inception and is a veteran of many full-cycle CRM implementations.
Chris continues to focus on maximizing his clients' return on investment in technology in a private consulting practice, The Metta Group, Inc, in the Seattle area.