Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management
by Justin Mathena, Aaron Yetter, Hoss Hostetler
6.6. Adapting to Business Change
After working with management and communicating with users to set expectations regarding goals, timelines, and benefits, you will need to keep in mind that businesses change. Project teams must recognize change within the business, assess it, and adapt to it at a pace that the users and schedule can support. In some cases you will need to wait for changes to be completed to avoid chasing a moving target. In others you will need to execute quickly to avoid creating problems for your users. Planning for change is something every initiative should undertake to keep the solution as nimble as necessary.
Even if there has been no significant shift in the business you will still need to consistently assess whether there ...
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